1. Who We Are
Aircon.ph is operated by Mr. Aircon Philippines, a provider of air conditioning services including installation, repair, and maintenance across the Philippines. This privacy policy explains how we collect, use, and protect your personal information in compliance with Republic Act No. 10173 (Data Privacy Act of 2012).
2. Information We Collect
- Contact information: Name, email address, phone number (when you create an account or submit a booking)
- Service details: Type of service requested, preferred schedule, location, AC unit details
- Payment information: GCash reference numbers for payment verification
- Device data: Browser type, device type, and IP address for login security
- Usage data: Pages visited and interactions to improve our service
3. How We Use Your Information
- To process and coordinate your aircon service bookings
- To match you with qualified, verified technicians
- To send booking confirmations, status updates, and notifications
- To verify payments and process service reports
- To improve our platform and customer experience
We do not sell, rent, or share your personal information with third parties for marketing purposes.
4. Data Storage and Security
Your data is transmitted securely over HTTPS and stored using industry-standard security measures. We use Cloudflare's global network for secure data processing and Supabase for encrypted database storage. Passwords are hashed and never stored in plain text. We retain your information only as long as necessary to fulfill the purpose for which it was collected.
5. Your Rights
Under the Philippine Data Privacy Act, you have the right to:
- Access your personal data that we hold
- Request correction of inaccurate data
- Request deletion of your personal data
- Object to processing of your personal data
- Lodge a complaint with the National Privacy Commission
6. Contact Us
For privacy-related inquiries, contact us at [email protected]. You may also delete your account and all associated data from the Security Settings page in your account.